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Social lookups

The Social lookups endpoints of the Kenso API.

2 endpointsKen-Version: 1.1AuthenticationWorkspacesErrors

Look up social links

POST/v1/social-lookupssocial-lookups.create

Needs the social_data feature on your workspace. Until it is on, calls answer 404.

Try it on developer.ken.so

Reads the records 1 to 100 social links name: LinkedIn, Facebook, Instagram, X, TikTok, YouTube and Crunchbase profiles, company pages, channels and posts. Each record read on Kenso's key costs 0.15 credits; on your own social data key (Settings, Integrations) it is free. A link read before answers from the stored record, free: a profile, company page or channel for 7 days, anything else for 24 hours. With contactId, accountId or personId the records are linked to it, and a LinkedIn profile fills its empty LinkedIn field. Answers 200 with status: ready, or 202 with status: running when the read takes longer than waitSeconds (65 when omitted): get it with social-lookups.get. Links that are not supported are listed in unsupportedUrls and the others are read. Errors: 400 validation_failed, 402 insufficient_credits, 404 for a contact, account or person outside this workspace, 422 unsupported_link (no link is supported), 424 provider_key_failed (your own key failed), 429 daily_limit_reached, 503 social_data_unavailable. Needs Search edit, and Campaigns edit with contactId or Accounts edit with accountId or personId (403 permission_denied).

Parameters

Name
In
Type
Required
Description
Ken-Version
In: header
string, one of: 2026-11-02, 1.1
optional
The API version, a date in YYYY-MM-DD form. 1.1 is another name for the first dated version. Leave it out to use your API key's pinned version. Keys created in the Kenso app are pinned to the newest version; keys minted by the CLI login are not. A key with no pinned version and no header gets the legacy shape where the path has one, and 404 where the path exists only in this version. A date that is not a version answers 400 unsupported_version; any other value that is not a version is treated as legacy.
X-Ken-Workspace-Id
In: header
integer (int64)
optional
The id of the workspace to act in. Leave it out when your API key reaches only one workspace. When the key reaches more than one, a request without this header answers 400 workspace_required. A workspace you are not a member of answers 404 not_found.

Request body

application/json, optional.

Field
Type
Required
Description
urls
array of string
optional
Required. 1 to 100 social links: LinkedIn, Facebook, Instagram, X, TikTok, YouTube or Crunchbase profiles, company pages, channels and posts.
kind
string
optional
comment reads a Facebook, Instagram, TikTok or YouTube post's comments; review reads a Facebook page's reviews. Any other kind must be the link's own (a profile's posts are a search: posts_by_profile). Omit it to read what the link names.
contactId
integer (int64)
optional
A contact of this workspace to link the records to. A LinkedIn profile also fills its empty LinkedIn field.
accountId
integer (int64)
optional
An account of this workspace to link the records to.
personId
integer (int64)
optional
A person of this workspace to link the records to.
waitSeconds
integer (int32)
optional
Seconds to wait for the records before answering running, 0 to 50; omit it to wait 65.

Response 200

Also answers 202. data is a SocialLookup.

Field
Type
Description
id
string
slk_ and the lookup's number.
status
string
ready, running (Kenso is still reading: get it again) or failed (see errorCode).
records
array of SocialRecord
The records the lookup delivered, in the order it delivered them.
recordCount
integer (int32)
How many records the lookup delivered. While running, the records delivered so far.
creditsCharged
number (double)
Credits the lookup charged so far: 0.15 per record read on Kenso's key, 0 on your own key and for stored records.
keySource
string
kenso (Kenso's key, charged per record), workspace (your own key, free) or cache (stored records, free).
errorCode
string
On a failed lookup: insufficient_credits, daily_limit_reached, unsupported_link, provider_key_failed, social_data_unavailable or validation_failed.
unsupportedUrls
array of string
The links that are not supported social links. The lookup read the others.
createdAt
string (date-time)
Request
curl -X POST "https://api.ken.so/v1/social-lookups" \
  -H "Authorization: Bearer $KEN_API_KEY" \
  -H "Ken-Version: 1.1" \
  -H "X-Ken-Workspace-Id: $KEN_WORKSPACE_ID" \
  -H "Content-Type: application/json" \
  -d '{
  "urls": [
    "https://example.com"
  ],
  "kind": "string",
  "contactId": 812,
  "accountId": 812,
  "personId": 812,
  "waitSeconds": 1
}'
Response 200
{
  "success": true,
  "data": {
    "id": "string",
    "status": "string",
    "records": [
      {
        "id": "string",
        "platform": "string",
        "kind": "string",
        "url": "https://example.com",
        "externalId": "string",
        "handle": "string",
        "name": "string",
        "text": "string",
        "postedAt": "2026-09-23T15:02:11Z",
        "metrics": {
          "followers": 1,
          "likes": 1,
          "comments": 1,
          "shares": 1,
          "views": 1
        },
        "data": {
          "key": {
            "options": {},
            "parent": {},
            "root": {}
          }
        },
        "fetchedAt": "2026-09-23T15:02:11Z"
      }
    ],
    "recordCount": 1,
    "creditsCharged": 0.5,
    "keySource": "string",
    "errorCode": "string",
    "unsupportedUrls": [
      "https://example.com"
    ],
    "createdAt": "2026-09-23T15:02:11Z"
  }
}

Get a social lookup

GET/v1/social-lookups/{socialLookupId}social-lookups.get

Needs the social_data feature on your workspace. Until it is on, calls answer 404.

Try it on developer.ken.so

One lookup of this workspace. While status is running each read collects the records that are ready and answers 202; poll every few seconds. A finished lookup answers 200 with ready, or with failed and its errorCode. Another workspace's id, or a search's id, is 404 not_found.

Parameters

Name
In
Type
Required
Description
socialLookupId
In: path
string
required
Ken-Version
In: header
string, one of: 2026-11-02, 1.1
optional
The API version, a date in YYYY-MM-DD form. 1.1 is another name for the first dated version. Leave it out to use your API key's pinned version. Keys created in the Kenso app are pinned to the newest version; keys minted by the CLI login are not. A key with no pinned version and no header gets the legacy shape where the path has one, and 404 where the path exists only in this version. A date that is not a version answers 400 unsupported_version; any other value that is not a version is treated as legacy.
X-Ken-Workspace-Id
In: header
integer (int64)
optional
The id of the workspace to act in. Leave it out when your API key reaches only one workspace. When the key reaches more than one, a request without this header answers 400 workspace_required. A workspace you are not a member of answers 404 not_found.

Response 200

Also answers 202. data is a SocialLookup.

Field
Type
Description
id
string
slk_ and the lookup's number.
status
string
ready, running (Kenso is still reading: get it again) or failed (see errorCode).
records
array of SocialRecord
The records the lookup delivered, in the order it delivered them.
recordCount
integer (int32)
How many records the lookup delivered. While running, the records delivered so far.
creditsCharged
number (double)
Credits the lookup charged so far: 0.15 per record read on Kenso's key, 0 on your own key and for stored records.
keySource
string
kenso (Kenso's key, charged per record), workspace (your own key, free) or cache (stored records, free).
errorCode
string
On a failed lookup: insufficient_credits, daily_limit_reached, unsupported_link, provider_key_failed, social_data_unavailable or validation_failed.
unsupportedUrls
array of string
The links that are not supported social links. The lookup read the others.
createdAt
string (date-time)
Request
curl -X GET "https://api.ken.so/v1/social-lookups/string" \
  -H "Authorization: Bearer $KEN_API_KEY" \
  -H "Ken-Version: 1.1" \
  -H "X-Ken-Workspace-Id: $KEN_WORKSPACE_ID"
Response 200
{
  "success": true,
  "data": {
    "id": "string",
    "status": "string",
    "records": [
      {
        "id": "string",
        "platform": "string",
        "kind": "string",
        "url": "https://example.com",
        "externalId": "string",
        "handle": "string",
        "name": "string",
        "text": "string",
        "postedAt": "2026-09-23T15:02:11Z",
        "metrics": {
          "followers": 1,
          "likes": 1,
          "comments": 1,
          "shares": 1,
          "views": 1
        },
        "data": {
          "key": {
            "options": {},
            "parent": {},
            "root": {}
          }
        },
        "fetchedAt": "2026-09-23T15:02:11Z"
      }
    ],
    "recordCount": 1,
    "creditsCharged": 0.5,
    "keySource": "string",
    "errorCode": "string",
    "unsupportedUrls": [
      "https://example.com"
    ],
    "createdAt": "2026-09-23T15:02:11Z"
  }
}
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