Integrations

Ken + HubSpot Integration

Keep HubSpot: Ken sends five email events (sent, clicked, replied, interested and unsubscribed) to the matching HubSpot contact through OutboundSync, a partner app, in near real time.

What the Integration Does

In short Sends Ken email events to HubSpot through OutboundSync, one way.

Ken does not connect to HubSpot directly today. OutboundSync, a partner app, receives Ken's webhooks and logs each email event as a timeline event on the matching HubSpot contact. It matches by the email address in each event.

Your team sees sends, clicks, replies, interested leads and unsubscribes in the HubSpot contact timeline, next to the rest of your sales activity. If your HubSpot plan includes workflows, a workflow can act on that activity while the campaign runs.

Already Use HubSpot?

Keep HubSpot; your Ken email activity still reaches it.

What Syncs

In short One-way: Ken to HubSpot.

What syncs between Ken and HubSpot
ObjectDirectionFrequency
Email sent (email_sent)Ken to HubSpotNear real time
Lead clicked a link (lead_clicked)Ken to HubSpotNear real time
Lead replied, with the reply body (lead_replied)Ken to HubSpotNear real time
Lead interested (lead_interested)Ken to HubSpotNear real time
Lead unsubscribed (lead_unsubscribed)Ken to HubSpotNear real time
Reply opened by the lead (reply_opened)Ken to HubSpotNear real time, if added through the Ken API

Checked against production on 2026-10-17.

How to Connect HubSpot

In short Connect HubSpot in 5 steps.

  1. Open HubSpot in Ken

    In Ken, open Settings, then Integrations, and pick HubSpot under CRM. Click Continue to OutboundSync.

  2. Book OutboundSync onboarding

    Ken AI setup is handled with the OutboundSync team during onboarding. You create a Ken AI webhook receiver in OutboundSync, and Ken delivers its webhooks to that receiver's source URL.

  3. Connect HubSpot in OutboundSync

    Connect your HubSpot account in OutboundSync. It matches each Ken event to a HubSpot contact by email address.

  4. Add the webhook in Ken

    In Ken, open Settings, then Integrations, then Webhooks, and click Add endpoint. Paste your OutboundSync source URL as the Endpoint URL and select the campaign events: Email sent, Lead replied, Lead interested, Lead unsubscribed and Lead clicked.

  5. Check the first events

    Send a campaign email and confirm the email sent event shows in the HubSpot contact timeline.

Use Cases

In short 4 ways teams use Ken with HubSpot.

  • See every cold email touch in the HubSpot contact timeline without exporting from Ken.
  • Spot interested leads in HubSpot in near real time, as Ken marks them.
  • Start a HubSpot workflow when a lead replies or is marked interested, for example to notify the owner.
  • Check for a Ken unsubscribe in HubSpot before anyone on your team emails that lead again.

Limits

In short One way only: Ken does not read HubSpot, and changes in HubSpot do not flow back to Ken.

  • One way only: Ken does not read HubSpot, and changes in HubSpot do not flow back to Ken.
  • Email only: LinkedIn activity from Ken campaigns does not sync.
  • OutboundSync lists the Ken AI integration as a beta. HubSpot and Salesforce are its direct, non-beta CRMs.
  • Ken's Settings screen offers five of the six events OutboundSync maps. To also send reply opens (reply_opened), add the endpoint through the Ken API instead.
  • OutboundSync syncs every supported event it receives. It has no event filter for Ken.
  • OutboundSync is a separate subscription, from $99 a month for 2,000 sent messages (checked 2026-10-17). Opens, clicks and replies are not billed.

Frequently Asked Questions

In short 5 common questions about Ken and HubSpot.

Does Ken sync with HubSpot directly?

Not today. Ken sends webhooks and OutboundSync writes them to HubSpot. Native two-way sync between Ken CRM (Coming) and HubSpot is in development.

Which Ken events reach HubSpot?

Five from Ken's Settings screen: email sent, lead replied (with the reply body), lead interested, lead unsubscribed and lead clicked. OutboundSync also maps reply opened, which you can subscribe to through the Ken API.

Does HubSpot data flow back into Ken?

No. The sync is one way, from Ken to HubSpot.

What does it cost?

Ken's webhooks are included on every plan, Free included. OutboundSync starts at $99 a month for 2,000 sent messages and bills only sent messages (checked 2026-10-17).

Can I keep HubSpot and use Ken?

Yes. Keep HubSpot where your team works. Ken runs the outbound, and OutboundSync logs each email event on the HubSpot contact.

Do This in Ken

Send Ken activity to HubSpot

Point a Ken webhook at your OutboundSync source URL and every campaign email event reaches HubSpot.

  1. Open Settings, then Integrations, then Webhooks.
  2. Click Add endpoint and paste your OutboundSync source URL.
  3. Select the campaign events and save.
Module
Campaigns
Cost
Webhooks are free on every Ken plan

The new Ken opens to the waiting list in batches.

Sources

Every source, with the date we checked it
SourceChecked
OutboundSync: Ken AI integration
OutboundSync docs: Ken AI guide
OutboundSync: HubSpot integration
OutboundSync pricing
Ken API v2 developer docs (webhooks)

Changelog

  1. Page published.