Review - not tested hands-on
Ken is our productAcuity Scheduling Review (2026): Pricing, Features, Pros and Cons
Ken's view: Acuity is a strong pick for service businesses that sell appointments, with payments on every plan and packages, memberships and HIPAA options as you move up. It is a weak fit for B2B sales teams that need CRM routing and outbound attribution.
We have not tested Acuity Scheduling hands-on. This review is based on Acuity Scheduling's public documentation and pricing pages, checked on Oct 17, 2026. Ken is our product. This page does not compare it, and the verdict is Ken's view.
Our Verdict
Should You Use Acuity Scheduling?
Ken's view: Acuity is a strong pick for service businesses that sell appointments, with payments on every plan and packages, memberships and HIPAA options as you move up. For B2B sales teams it is a weak fit: no native HubSpot or Salesforce sync, no owner routing and no own-domain booking pages.
Pick Acuity Scheduling if
- It fits service businesses that take paid appointments.
Pick another tool if
- It is a weak fit for B2B sales teams that need CRM routing and outbound attribution.
Not tested hands-on
We have not tested Acuity Scheduling hands-on. This review is based on Acuity Scheduling's public documentation and pricing pages, checked on Oct 17, 2026.
Acuity Scheduling Pricing
In short 7-day free trial, no credit card. The lowest paid plan is Starter at $16 a month billed yearly, or $20 billed monthly.
| Plan | Monthly billing | Yearly billing, per month | Includes |
|---|---|---|---|
| Starter | $20 a month | $16 a month | 1 calendar; Payments via Stripe, Square, PayPal or Venmo; Email reminders; Custom client intake forms |
| Standard | $34 a month | $27 a month | Up to 6 calendars; Text message reminders; Appointment waitlist; Packages, memberships and gift certificates |
| Premium | $69 a month | $55 a month | Up to 36 calendars; Hide the Acuity logo on the scheduling page; Signed BAA for HIPAA compliance; AI booking assistant; Custom API and CSS |
| Enterprise | Contact sales | Contact sales | Unlimited calendars; VIP account management; Unlimited scheduling instances; Centralized dashboard |
Prices in USD from acuityscheduling.com/pricing, checked Oct 17, 2026.
Acuity Scheduling Features
In short Of the 10 meeting scheduler features we compare, Acuity Scheduling has 3 in full and 3 in part.
| Feature | Acuity Scheduling |
|---|---|
| Free plan | No - 7-day trial |
| Round-robin and collective team meetings | Partial - round robin across calendars from Standard, $27 a month billed yearly |
| Routing to the account or CRM owner | No |
| Inbound routing forms | No - intake forms collect details only |
| Website embed | Yes - full scheduler, booking button or booking bar on every plan |
| No vendor branding on booking pages | Yes - Premium plan, $55 a month billed yearly |
| Booking pages on your own domain | Partial - vendor subdomain only (yourbusiness.as.me) |
| CRM sync (HubSpot or Salesforce) | Partial - Salesforce through Zapier only; no HubSpot integration listed |
| Collect payment at booking | Yes - Stripe, Square, PayPal and Venmo on every plan |
| Bookings tied to outbound campaigns | No |
From Acuity Scheduling's public documentation and pricing pages. Sources are listed below.
Acuity Scheduling Pros
- Takes payments and deposits through Stripe, Square, PayPal or Venmo on every plan.
- Sells packages, memberships, subscriptions and gift certificates from Standard ($27 a month billed yearly).
- Pooled availability shows an Any available option and assigns each booking by calendar priority or to the calendar with the fewest appointments that day.
- Premium ($55 a month billed yearly) adds a signed BAA for HIPAA compliance, custom CSS and API access, and hides the Acuity logo.
- Embeds on any website as a full scheduler, a booking button or a booking bar, and as a Scheduling block on Squarespace sites.
Acuity Scheduling Cons
- No free plan: after the 7-day trial the cheapest plan is Starter, $16 a month billed yearly for 1 calendar.
- Calendars are capped by plan: 1 on Starter, 6 on Standard and 36 on Premium.
- No native HubSpot or Salesforce integration; Salesforce connects through Zapier and new Pipedrive connections are closed.
- Booking pages can't run on your own domain; links end in .as.me unless you embed the scheduler on your site.
Who Is Acuity Scheduling For?
In short Acuity Scheduling is a Squarespace appointment booking tool for service businesses such as salons, wellness and fitness studios, tutors and consultants, with payments, intake forms and packages built in.
Pick Acuity Scheduling if one of these is true:
- You run a service business and want clients to pay, buy packages or join memberships when they book.
- You need a signed BAA for HIPAA compliance on your booking page.
- You already run a Squarespace site and want booking built into it.
Is Acuity Scheduling Worth It?
In short Ken's view: worth it for service businesses that take paid appointments, less so for B2B sales teams that need CRM routing and outbound attribution.
Before you buy, check these terms from Acuity Scheduling's pricing page:
- Enterprise: contact sales.
- Yearly billing saves 20% versus monthly billing.
- Prices exclude taxes; there are no setup or cancellation fees.
- No free plan; every plan starts with a 7-day trial.
- Text message reminders depend on country availability.
Acuity Scheduling Alternatives
In short Calendly, Reclaim.ai and Chili Piper cover the same job as Acuity Scheduling.
From $10 per seat a month billed yearly, or $12 billed monthly
Calendly
Calendly is a meeting scheduling platform with booking pages, team routing and payment collection, sold to individuals, small businesses and large companies.
From $10 per seat a month billed yearly, or $12 billed monthly
Reclaim.ai
Reclaim.ai is an AI calendar app for Google Calendar and Outlook that auto-schedules focus time, habits, tasks and meetings, with Scheduling Links for booking.
From $12 per seat a month, billed yearly only
Chili Piper
Chili Piper is an inbound routing and scheduling platform for B2B revenue teams that qualifies, routes and books leads from web forms.
FAQ
How much does Acuity Scheduling cost?
7-day free trial, no credit card. The lowest paid plan is Starter at $16 a month billed yearly, or $20 billed monthly. Prices checked on Oct 17, 2026.
Does Acuity Scheduling have a free plan or trial?
Yes. 7-day free trial, no credit card.
Did you test Acuity Scheduling hands-on?
No. We have not tested Acuity Scheduling hands-on. This review is based on Acuity Scheduling's public documentation and pricing pages, checked on Oct 17, 2026. Opinions on this page are labeled as Ken's view.
Who should not use Acuity Scheduling?
Ken's view: Acuity Scheduling is a weak fit for B2B sales teams that need CRM routing and outbound attribution.
What are the best Acuity Scheduling alternatives?
The closest alternatives are Calendly, Reclaim.ai and Chili Piper.
The new Ken opens to the waiting list in batches.
Related
Sources
Changelog
- Page published.