Ken + Microsoft 365 Integration

In short Send campaigns from your Microsoft 365 Outlook inboxes and read replies in Ken.

In short Both ways: Ken sends from your inbox and reads replies.

In short Connect Microsoft 365 in 4 steps.

1. 01

   Grant admin consent if your tenant needs it

   If your organization requires admin approval, an IT admin approves Ken Mail once for the whole tenant. Ken's workspace admin guide has Microsoft's admin consent link: the admin opens it, signs in and accepts Mail.Send and Mail.Read for the organization.

2. 02

   Open Connect Inbox in Ken

   In Ken, open Delivery, then Inboxes, and click Connect Inbox. Pick Outlook.

3. 03

   Sign in with Microsoft

   Click Sign in with Microsoft and use the work or school account of the inbox.

4. 04

   Repeat for each inbox

   Connect every sending inbox the same way. Each one appears on the Inboxes list with its status.

In short 3 ways teams use Ken with Microsoft 365.

• Send cold email from Microsoft 365 inboxes you already own and warmed up.
• Read replies from every connected Outlook inbox in one place in Ken.
• Let the reply agent answer replies that land in your connected inboxes.

In short Work or school Microsoft 365 accounts only. Personal Outlook.com accounts are not supported.

• Work or school Microsoft 365 accounts only. Personal Outlook.com accounts are not supported.
• Tenants that block user consent need an admin to approve Ken Mail first.
• If the Microsoft sign-in expires, the inbox shows the error and cannot send until you reconnect it.
• Calendar sync is not part of this connection yet. It comes with Calendar (Coming).

In short 5 common questions about Ken and Microsoft 365.