Otter.ai Review (2026): Pricing, Features, Pros and Cons

In short Free plan: 300 transcription minutes a month. The lowest paid plan is Pro at $8.33 per seat a month billed yearly, or $16.99 billed monthly.

In short Of the 10 AI notetaker features we compare, Otter.ai has 5 in full and 4 in part.

• Free plan includes a meeting bot for Zoom, Microsoft Teams and Google Meet plus 300 transcription minutes a month.
• Desktop app for Mac and Windows records meetings without a bot joining the call.
• Live transcription during the meeting on every plan, including Free.
• MCP server on every plan lets Claude and ChatGPT search your meeting transcripts.
• On Enterprise, meeting insights can sync to Salesforce Opportunity fields or HubSpot Deal fields.

• Free plan caps each conversation at 30 minutes and shows only the 25 most recent conversations.
• Salesforce and HubSpot note sync covers 1 user on Pro and 5 users on Business; unlimited users and syncing insights to CRM fields are Enterprise only.
• Follow-up email drafts, live coaching, the public API and video replay are Enterprise only.
• Pro is capped at 5 billed users and Business at 25.

In short Otter.ai is an AI meeting notetaker with live transcription, a meeting bot and desktop and mobile apps, used by individuals and teams in sales, education and media.

• You want a live transcript during the meeting on any plan, including Free.
• Your team needs one tool across Mac, Windows, iOS and Android, with a bot or without one.
• You want AI assistants like Claude or ChatGPT to search your meetings through an MCP server on a low plan.

In short Ken's view: worth it for individuals and small teams who want live transcripts, less so for sales teams that need follow-up drafts and coaching below Enterprise.

• Enterprise pricing is not published: Contact sales.
• Business on monthly billing showed 20% off the first 3 months for first-time subscribers on 2026-10-17.
• Monthly transcription minutes do not roll over and are shared across meetings and imports.
• HIPAA compliance is an Enterprise add-on.

In short Granola, Read AI and Gong cover the same job as Otter.ai.

• From $14 per seat a month on monthly billing

  Granola

  Granola is a bot-free AI notepad for Mac, Windows, iOS and Android that turns meeting audio and your own jotted notes into enhanced notes, built for people in back-to-back meetings.

• From $15 per seat a month billed yearly, or $19.75 billed monthly

  Read AI

  Read AI is an AI meeting assistant that joins Zoom, Teams and Google Meet or records from its desktop and mobile apps, used by individuals and teams for meeting reports, coaching and search.

• Contact sales

  Gong

  Gong is a revenue intelligence platform that records and analyzes customer calls and emails for B2B sales teams, with add-on apps for coaching, forecasting and sales engagement.