Review - not tested hands-on
Ken is our productReply.io Review (2026): Pricing, Features, Pros and Cons
Ken's view: Reply.io runs email, LinkedIn, calls, SMS and an AI SDR from one account, with sync to five CRMs. It is a weak fit for teams that want a free plan or one flat price that covers seats, data and LinkedIn.
We have not tested Reply.io hands-on. This review is based on Reply.io's public documentation and pricing pages, checked on Oct 17, 2026. Ken is our product. Every fact about other tools comes from their public pages on the date shown.
Our Verdict
Should You Use Reply.io?
Reply.io runs email, LinkedIn, calls, SMS and an AI SDR from one account, with sync to five CRMs. In Ken's view the catch is the price structure. Per-user plans at low volume, paid LinkedIn and calling seats on Email Volume and metered data credits mean you need to price your exact setup before you buy.
Pick Reply.io if
- It fits sales teams that call and email the same prospects and want both in one sequence.
Pick another tool if
- It is a weak fit for teams that want a free plan or one flat price that covers seats, data and LinkedIn.
Not tested hands-on
We have not tested Reply.io hands-on. This review is based on Reply.io's public documentation and pricing pages, checked on Oct 17, 2026.
Reply.io Pricing
In short 14-day free trial. The lowest paid plan is Email Volume at $49 per seat a month billed yearly, or $59 billed monthly.
| Plan | Monthly billing | Yearly billing, per month | Includes |
|---|---|---|---|
| Email Volume | $59 per seat a month | $49 per seat a month | 1,000 active contacts a month; Unlimited mailboxes with warmup, under a fair usage policy; Unlimited emails to active contacts; 50 live data credits a month |
| Multichannel | $99 per seat a month | $89 per seat a month | Email, LinkedIn, calls and SMS in one sequence; Unlimited active contacts; 5 mailboxes (10 on annual billing); 50 live data credits a month |
| AI SDR Starter | $800 a month | $500 a month | 1,000 active contacts; Unlimited users; Unlimited mailboxes and warmup; CSM onboarding |
| AI SDR Growth | $2,500 a month | $1,500 a month | 5,000 active contacts; Unlimited users; White-glove onboarding and a Slack channel |
| AI SDR Enterprise | Contact sales | Contact sales | 25,000 active contacts and up; Custom playbooks and prompt engineering |
| Agency Core | Not sold monthly | $210 a month | Multiple client workspaces; Unlimited clients and users; Unlimited mailboxes and warmup; Consolidated email and LinkedIn inbox |
| Agency AI SDR | Not sold monthly | $500 a month | Priced per client; LinkedIn and email automation included |
Prices in USD from reply.io/pricing, checked Oct 17, 2026.
Reply.io Features
In short Of the 10 sales engagement platform features we compare, Reply.io has 3 in full and 4 in part.
| Feature | Reply.io |
|---|---|
| Free plan | No - 14-day free trial |
| Prices published on the website | Partial - AI SDR Enterprise and the largest tiers are contact sales |
| Unlimited users without per-seat fees | Partial - per user below 10,000 active contacts on Email Volume |
| Email and LinkedIn steps in one sequence | Partial - included on Multichannel, $69 a month per account on Email Volume |
| Built-in phone dialer | Partial - included on Multichannel, $29 a month per user on Email Volume |
| Built-in meeting scheduler | Yes - Reply Calendar on Google Calendar |
| Meeting recording and AI notes | No - transcripts for dialer calls only |
| Built-in B2B contact database | Yes - 50 live data credits a month, packs from $39 |
| Native CRM sync | Yes - Salesforce, HubSpot, Pipedrive, Copper and Close |
| Deal pipeline and opportunity tracking | No - syncs activity to your CRM instead |
From Reply.io's public documentation and pricing pages. Sources are listed below.
Reply.io Pros
- Multichannel puts email, LinkedIn, calls, SMS and semi-automated WhatsApp steps in one sequence for $99 per user a month ($89 on annual billing).
- Email Volume allows unlimited mailboxes, with warmup on each, and unlimited emails to active contacts.
- From 10,000 active contacts a month, Email Volume covers unlimited users at one price, $179 a month ($159 on annual billing).
- Native CRM sync with Salesforce, HubSpot, Pipedrive, Copper and Close covers contacts, accounts, calls, tasks and activities.
- Jason AI SDR finds prospects, writes messages and handles replies, from $500 a month on annual billing.
Reply.io Cons
- Below 10,000 active contacts a month, Email Volume is priced per user, from $59 a user a month.
- On Email Volume, LinkedIn costs $69 a month per account and calls and SMS cost $29 a month per user.
- Multichannel includes 5 mailboxes on monthly billing (10 on annual), and each extra mailbox is $29 a month.
- Live data is metered: plans include 50 credits a month, and more starts at $39 a month for 200 credits.
Who Is Reply.io For?
In short Sales engagement platform for sales teams and agencies that runs email, LinkedIn, call and SMS sequences, with an AI SDR product called Jason.
Pick Reply.io if one of these is true:
- You call and email the same prospects and want calls and SMS in the same sequence.
- You contact 10,000 or more people a month and want unlimited users at one price.
- You want an AI SDR product from the same vendor as your sequencer.
Is Reply.io Worth It?
In short Ken's view: worth it for sales teams that call and email the same prospects and want both in one sequence, less so for teams that want a free plan or one flat price that covers seats, data and LinkedIn.
Before you buy, check these terms from Reply.io's pricing page:
- Email Volume tiers run from 1,000 to 100,000 active contacts a month: $59 to $999 a month on monthly billing, $49 to $899 on annual. From 10,000 active contacts the price covers unlimited users. 200,000 and up is contact sales.
- AI SDR Starter rises to $1,500 a month for 3,000 active contacts ($1,000 on annual billing). AI SDR Growth is $5,000 a month for 10,000 ($3,000 on annual). AI SDR Enterprise is contact sales.
- Add-ons: LinkedIn $69 a month per account and calls and SMS $29 a month per user, both included on Multichannel. Extra mailboxes are $29 a month each.
- Live data credits cost $39 a month for 200 up to $599 for 10,000. Email validation costs $20 a month for 5,000 checks up to $600 for 300,000.
- Domains bought through Reply start at $6 a year plus $5 a month per mailbox, or $25 a year plus $15 a month per mailbox pre-warmed.
- Annual billing saves up to 17% on Email Volume and Multichannel. Agency plans are billed annually.
Reply.io Alternatives
In short Ken is first because it is our product and its Campaigns module competes with Reply.io; Outreach, Salesloft and Mixmax follow.
Free: 1,000 credits once, no card. Platform: $200 a month
Ken (our product)
Ken's Platform plan is $200 a month with unlimited seats and 200,000 sends, where Reply.io charges per user below 10,000 active contacts. Ken has no phone dialer, so Reply.io fits teams that call in every sequence.
Contact sales
Outreach
Enterprise sales engagement platform with sequences, a dialer, call intelligence and forecasting, sold per user plus AI credits by quote.
Contact sales
Salesloft
Enterprise sales engagement platform with cadences, a dialer, conversation intelligence, deals and forecasting, sold by quote.
From $29 per seat a month billed yearly, or $34 billed monthly
Mixmax
Gmail-based sales engagement tool with email sequences, tracking, scheduling and AI meeting notes, priced per user by monthly recipients.
FAQ
How much does Reply.io cost?
14-day free trial. The lowest paid plan is Email Volume at $49 per seat a month billed yearly, or $59 billed monthly. Prices checked on Oct 17, 2026.
Does Reply.io have a free plan or trial?
Yes. 14-day free trial.
Did you test Reply.io hands-on?
No. We have not tested Reply.io hands-on. This review is based on Reply.io's public documentation and pricing pages, checked on Oct 17, 2026. Opinions on this page are labeled as Ken's view.
Who should not use Reply.io?
Ken's view: Reply.io is a weak fit for teams that want a free plan or one flat price that covers seats, data and LinkedIn.
What are the best Reply.io alternatives?
We list Ken first because it is our product, then Outreach, Salesloft and Mixmax.
The new Ken opens to the waiting list in batches.
Related
Sources
| Source | Checked |
|---|---|
| Reply.io pricing page | |
| Reply.io pricing data export (every tier and billing period) | |
| Reply.io appointment booking with Reply Calendar |
Changelog
- Page published.