monday CRM Review (2026): Pricing, Features, Pros and Cons

In short 14-day free trial, no credit card. The lowest paid plan is Basic at $12 per seat a month billed yearly, or $18 billed monthly.

In short Of the 10 CRM features we compare, monday CRM has 5 in full, 1 more as a paid add-on and 2 in part.

• Every plan includes unlimited customizable pipelines and Quotes & Invoices, from 20 documents a month on Basic to unlimited on Ultimate.
• Emails & Activities on Standard and up gives two-way Gmail and Outlook email logged to each contact's timeline, with Outlook Calendar from Standard and Google Calendar sync on Pro.
• Pro adds Sequences that mix automatic emails, manual emails, call tasks and wait steps, plus mass email with open tracking.
• The Forecasting view on Pro and Ultimate sets revenue targets per rep and splits the forecast by deal stage or by forecast category such as Commit and Best Case.
• The Lead sourcer agent, included from Standard, finds and enriches new leads that match your target profile.

• Seats come in buckets from a minimum of 3, so a team of 4 pays for 5 seats and a team of 6 pays for 10.
• Basic caps you at 1,000 active contacts and deals, 5 columns per board and 1 dashboard, and Emails & Activities email sync starts on Standard.
• Sequences, mass email and the Forecasting view need Pro, at $28 a seat a month billed yearly or $41 monthly.
• No free plan for monday CRM: the free option is a 14-day trial.

In short monday CRM is monday.com's sales CRM, built on its Work OS boards, for teams that manage leads, contacts, sales pipelines and customer relationships in one place.

• You already run work on monday.com boards and want your sales pipeline on the same platform.
• You want forecast targets, quotes and invoices inside the CRM.
• Your reps work from Gmail or Outlook and need emails and meetings logged to each deal.

In short Ken's view: worth it for teams already running their work on monday.com, less so for solo sellers and LinkedIn-led outbound teams.

• Bucket pricing: seats are sold in groups, from a minimum of 3 seats and then in multiples of 5 (a team of 4 buys 5 seats, a team of 6 buys 10).
• Per-seat prices are shown for the 10-seat option; the final price depends on billing country and excludes tax.
• Yearly plans are paid upfront for the full year.
• More than 40 users: request a quote from sales.
• Ultimate is the new name for the Enterprise tier; contact sales for a price.
• AI credits are included on Standard, Pro and Ultimate.
• Unlimited free viewers that do not count toward seats.

In short Salesforce Sales Cloud, HubSpot CRM and HighLevel cover the same job as monday CRM.

• From $25 per seat a month

  Salesforce Sales Cloud

  Salesforce Sales Cloud is Salesforce's sales CRM, sold per user from a free 2-user Free Suite and the small-business Starter and Pro Suites up to the Core, Advanced and Max editions for larger sales teams.

• From $7 per seat a month billed yearly, or $10 billed monthly

  HubSpot CRM

  HubSpot's CRM is the shared customer database under its Marketing, Sales, Service, Content and Data Hubs, with free tools for startups and small businesses and paid Sales Hub editions for sales teams.

• From $80.83 a month billed yearly, or $97 billed monthly

  HighLevel

  HighLevel is an all-in-one CRM and marketing platform for agencies and small businesses, with pipelines, funnels and websites, email and SMS marketing, calendars and workflow automation in one account.