AI notetakers
Ken is our productOtter vs Granola: Which Is Better in 2026?
Pick Granola if you want notes without a bot in the call and follow-up drafts at $14 per user a month. Pick Otter if you want a meeting bot option and audio playback, or notes synced to Salesforce below an enterprise plan.
Ken is our product. Every fact about other tools comes from their public pages on the date shown.
The Verdict
Otter or Granola?
Ken's view, from each vendor's public pages checked Oct 17, 2026.
Pick Otter if
- You want the option of a bot that joins Zoom, Microsoft Teams or Google Meet calls.
- You want to play back meeting audio; Granola saves none.
- You want notes synced to Salesforce without an Enterprise plan, for 1 user on Pro or 5 on Business.
Pick Granola if
- You never want a bot in your calls.
- You want follow-up email drafts and pre-meeting briefs for $14 per user a month.
- You like to jot your own notes and have AI fill in the rest.
- You use HubSpot, Attio or Affinity and want notes on the right records, on the Business plan.
At a Glance
In short Of the 10 features below, Otter has 5 and Granola has 4 in full, from each vendor's public pages checked Oct 17, 2026.
| Feature | Otter | Granola |
|---|---|---|
| Free plan | Partial - 300 minutes a month, 30 minutes per conversation | Partial - only the last 30 days of notes visible |
| No per-seat fee | No - priced per user | No - priced per user |
| Bot-free recording | Yes - Mac and Windows desktop app records without a bot | Yes - desktop app on Mac and Windows, no meeting bot |
| Meeting bot option | Yes - joins Zoom, Microsoft Teams and Google Meet on every plan | No - bot-free only |
| Video recording and clips | Partial - audio playback on all plans, video replay on Enterprise only | No - notes and transcript only, no audio or video saved |
| CRM updates after the call | Partial - notes sync to Salesforce and HubSpot from Pro (1 user on Pro, 5 on Business); CRM field mapping on Enterprise | Partial - notes to HubSpot, Attio and Affinity on Business, Salesforce on Enterprise |
| Follow-up email draft | Yes - Enterprise plan only | Yes - Business plan and up, Gmail only |
| Coaching and deal analytics | Partial - live coaching on Enterprise plan only | No |
| API or MCP access | Yes - MCP server on all plans, public API on Enterprise | Yes - MCP on all plans, API on Business and up |
| Windows and mobile apps | Yes - Windows desktop app, iOS and Android apps | Yes - Windows desktop app, iOS and Android apps |
Rows are the features buyers compare in AI notetakers. Sources are listed at the end of the page.
How Much Do Otter and Granola Cost?
In short Otter.ai's lowest paid plan is Pro, $16.99 per seat a month ($8.33 billed yearly). Granola's lowest paid plan is Business, $14 per seat a month.
| Tool | Plan | Monthly | Billed yearly (per month) | Unit |
|---|---|---|---|---|
| Otter.ai | Basic | $0 | $0 | Flat |
| Includes300 transcription minutes a month; 30 minutes per conversation; 25 most recent conversations visible; 3 lifetime file imports | ||||
| Otter.ai | Pro | $16.99 | $8.33 | Per seat |
| Includes1,200 transcription minutes a month per user; 90 minutes per conversation; Notes sync to Salesforce or HubSpot for 1 user; Up to 5 billed users | ||||
| Otter.ai | Business | $30 | $19.99 | Per seat |
| IncludesUnlimited meetings and in-app recordings; 4 hours per conversation; Notes sync to Salesforce or HubSpot for 5 users; Up to 25 billed users | ||||
| Otter.ai | Enterprise | Contact sales | Contact sales | Custom |
| IncludesOtter Sales Notetaker with live coaching; Public API and webhooks; Video replay for Zoom and Google Meet; Salesforce or HubSpot sync for unlimited users; SSO and SCIM with a 100-user minimum | ||||
| Granola | Basic | $0 | $0 | Flat |
| IncludesAI meeting notes with no daily transcription limit; Last 30 days of notes visible in the app; Slack integration only; MCP access to personal notes from the last 30 days | ||||
| Granola | Business | $14 | No yearly price | Per seat |
| IncludesUnlimited meeting notes and history; HubSpot, Attio, Affinity, Notion and Zapier integrations; Follow-up email drafts and pre-meeting briefs; API access | ||||
| Granola | Enterprise | $35 | No yearly price | Per seat |
| IncludesSalesforce and other advanced integrations; SSO, SCIM and admin controls for MCP, API and integrations; Workspace usage analytics; HIPAA-compliant workspaces | ||||
Prices in USD from each vendor's pricing page: Otter.ai checked Oct 17, 2026, Granola checked Oct 17, 2026.
- Otter.ai: Enterprise pricing is not published: Contact sales
- Otter.ai: Business on monthly billing showed 20% off the first 3 months for first-time subscribers on 2026-10-17
- Otter.ai: Monthly transcription minutes do not roll over and are shared across meetings and imports
- Granola: Basic and Business are billed monthly; annual billing is on Enterprise contracts only
- Granola: Enterprise is listed from $35 per user a month; SSO is for teams with 50+ users
- Granola: Billing is per workspace: every member is on the same plan and each active member is a seat
What Are the Key Differences Between Otter and Granola?
In short 7 differences that change which tool fits, each from the vendors' own pages.
| Topic | Otter | Granola |
|---|---|---|
| How it records | Meeting bot on every plan, or a bot-free desktop app on Mac and Windows | Bot-free only, from your computer or phone |
| Free plan | 300 transcription minutes a month, 30 minutes per conversation, last 25 conversations visible | No daily transcription limit, last 30 days of notes visible |
| Paid seat price | Pro $16.99 a month or $8.33 billed yearly; Business $30 or $19.99 | Business $14 per user a month, billed monthly |
| Follow-up email drafts | Enterprise only | Business and up, Gmail only |
| CRM | Salesforce or HubSpot sync from Pro, for 1 user on Pro and 5 on Business | HubSpot, Attio and Affinity on Business; Salesforce on Enterprise |
| Recordings kept | Audio playback on every plan; video replay on Enterprise | No audio or video saved on any plan |
| API and MCP | MCP on every plan, public API on Enterprise | MCP on every plan, last 30 days of notes on Basic; API on Business and up |
Otter vs Granola FAQ
Is Granola cheaper than Otter?
Granola Business is $14 per user a month, billed monthly. Otter Pro is $16.99 a month or $8.33 billed yearly, and Business is $30 or $19.99 billed yearly. On yearly billing Otter Pro costs less, but its follow-up drafts need Enterprise.
Does Granola use a bot?
No. Granola records from your computer or phone audio and has no meeting bot option. Otter offers both a meeting bot and a bot-free desktop app for Mac and Windows.
What do the Otter and Granola free plans include?
Otter's free plan gives 300 transcription minutes a month, caps each conversation at 30 minutes and shows the 25 most recent. Granola's has no daily transcription limit but shows only the last 30 days of notes.
Do Otter or Granola record video?
Otter keeps audio playback on every plan and adds video replay for Zoom and Google Meet on Enterprise. Granola never saves audio or video.
The new Ken opens to the waiting list in batches.
Related
Sources
Changelog
- Page published.