AI notetakers
Ken is our productOtter vs Fathom: Which Is Better in 2026?
Fathom's free plan records unlimited meetings, against 300 minutes a month on Otter, and Fathom sells follow-up emails and coaching on self-serve plans. Pick Otter if you want bot-free recording on Windows or an Android app.
Ken is our product. Every fact about other tools comes from their public pages on the date shown.
The Verdict
Otter or Fathom?
Ken's view, from each vendor's public pages checked Oct 17, 2026.
Pick Otter if
- You want bot-free recording on Windows; Fathom's is a Mac-only beta.
- You use Android.
- You want the lowest paid seat, Pro at $8.33 a month billed yearly.
Pick Fathom if
- You want a free plan with unlimited recordings.
- You want follow-up emails without an Enterprise contract.
- You want coaching metrics, AI scorecards and a deal view on a self-serve Business plan.
- You want a public API on every plan.
At a Glance
In short Of the 10 features below, Otter has 5 and Fathom has 8 in full, from each vendor's public pages checked Oct 17, 2026.
| Feature | Otter | Fathom |
|---|---|---|
| Free plan | Partial - 300 minutes a month, 30 minutes per conversation | Yes - unlimited recordings and summaries, advanced summaries on 5 calls a month |
| No per-seat fee | No - priced per user | No - priced per user, Team and Business need 2 users |
| Bot-free recording | Yes - Mac and Windows desktop app records without a bot | Partial - Mac only, in beta, Windows listed as coming soon |
| Meeting bot option | Yes - joins Zoom, Microsoft Teams and Google Meet on every plan | Yes - Zoom, Google Meet and Microsoft Teams |
| Video recording and clips | Partial - audio playback on all plans, video replay on Enterprise only | Yes - unlimited recordings, downloads and clips on every plan |
| CRM updates after the call | Partial - notes sync to Salesforce and HubSpot from Pro (1 user on Pro, 5 on Business); CRM field mapping on Enterprise | Yes - HubSpot, Salesforce and Close notes sync on every plan, field sync on Business and up |
| Follow-up email draft | Yes - Enterprise plan only | Yes - Premium plan and up, not on Free |
| Coaching and deal analytics | Partial - live coaching on Enterprise plan only | Yes - coaching metrics, AI scorecards and deal view on Business and up |
| API or MCP access | Yes - MCP server on all plans, public API on Enterprise | Yes - public API and MCP server on every plan |
| Windows and mobile apps | Yes - Windows desktop app, iOS and Android apps | Yes - Windows desktop app and bot, iPhone app, no Android |
Rows are the features buyers compare in AI notetakers. Sources are listed at the end of the page.
How Much Do Otter and Fathom Cost?
In short Otter.ai's lowest paid plan is Pro, $16.99 per seat a month ($8.33 billed yearly). Fathom's lowest paid plan is Team, $19 per seat a month ($15 billed yearly).
| Tool | Plan | Monthly | Billed yearly (per month) | Unit |
|---|---|---|---|---|
| Otter.ai | Basic | $0 | $0 | Flat |
| Includes300 transcription minutes a month; 30 minutes per conversation; 25 most recent conversations visible; 3 lifetime file imports | ||||
| Otter.ai | Pro | $16.99 | $8.33 | Per seat |
| Includes1,200 transcription minutes a month per user; 90 minutes per conversation; Notes sync to Salesforce or HubSpot for 1 user; Up to 5 billed users | ||||
| Otter.ai | Business | $30 | $19.99 | Per seat |
| IncludesUnlimited meetings and in-app recordings; 4 hours per conversation; Notes sync to Salesforce or HubSpot for 5 users; Up to 25 billed users | ||||
| Otter.ai | Enterprise | Contact sales | Contact sales | Custom |
| IncludesOtter Sales Notetaker with live coaching; Public API and webhooks; Video replay for Zoom and Google Meet; Salesforce or HubSpot sync for unlimited users; SSO and SCIM with a 100-user minimum | ||||
| Fathom | Free | $0 | $0 | Flat |
| IncludesUnlimited recordings, transcripts and storage; Standard AI summaries on every call, advanced summaries on the first 5 calls a month; Bot-free capture (Mac beta) or a meeting bot; Clips, playlists and search across your own calls; CRM notes sync for up to 3 users per domain | ||||
| Fathom | Premium | $20 | $16 | Per seat |
| IncludesIndividual plan; Unlimited advanced AI summaries; AI action items and AI follow-up emails; Ask Fathom AI chat on your calls; Custom bot name and no in-meeting banner | ||||
| Fathom | Team | $19 | $15 | Per seat |
| Includes2-user minimum; Everything in Premium; Search across all team calls; Team playlists, folders, comments and keyword alerts | ||||
| Fathom | Business | $34 | $25 | Per seat |
| Includes2-user minimum; CRM field sync that updates records after meetings; Deal view and customer view; Coaching metrics and AI scorecards | ||||
| Fathom | Enterprise | Contact sales | Contact sales | Custom |
| IncludesSSO and Okta SCIM provisioning; Custom data retention policies; Signed HIPAA BAA; Dedicated success manager and priority support SLAs | ||||
Prices in USD from each vendor's pricing page: Otter.ai checked Oct 17, 2026, Fathom checked Oct 17, 2026.
- Otter.ai: Enterprise pricing is not published: Contact sales
- Otter.ai: Business on monthly billing showed 20% off the first 3 months for first-time subscribers on 2026-10-17
- Otter.ai: Monthly transcription minutes do not roll over and are shared across meetings and imports
- Fathom: Team and Business require at least 2 users
- Fathom: Paid plans carry a 90-day money-back guarantee
- Fathom: New sign-ups get a 30-day preview of Premium features, then keep the Free plan
What Are the Key Differences Between Otter and Fathom?
In short 7 differences that change which tool fits, each from the vendors' own pages.
| Topic | Otter | Fathom |
|---|---|---|
| Free plan | 300 transcription minutes a month, 30 minutes per conversation | Unlimited recordings, transcripts and storage |
| Bot-free capture | Desktop app for Mac and Windows | Mac-only beta |
| Video | Video replay on Enterprise only | Video, downloads and clips on every plan |
| Follow-up emails | Enterprise only | Premium and up; Premium is $16 a month billed yearly |
| Coaching | Live coaching on Enterprise | Coaching metrics and AI scorecards on Business, $25 per user a month billed yearly, 2-user minimum |
| API | Public API on Enterprise; MCP on every plan | Public API and MCP on every plan |
| Mobile | iOS and Android | iPhone only |
Otter vs Fathom FAQ
Which has more sales features on a self-serve plan, Otter or Fathom?
Fathom puts coaching metrics and AI scorecards on its self-serve Business plan and follow-up emails on Premium. Otter syncs meeting notes to Salesforce and HubSpot from Pro, for 1 user on Pro and 5 on Business, but keeps follow-up drafts, live coaching and its public API on Enterprise, priced through sales.
Is Otter or Fathom cheaper?
Otter Pro is $8.33 per seat a month billed yearly, the lowest paid price of the two. Fathom Premium is $16 and Business $25 per user a month billed yearly. Fathom's free plan records unlimited meetings, while Otter's gives 300 minutes a month.
Do Otter and Fathom work without a bot?
Otter's desktop app records without a bot on Mac and Windows. Fathom's bot-free capture is a Mac-only beta, so Windows users rely on its meeting bot.
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Related
Sources
Changelog
- Page published.